Refund policy

Same-Day Delivery Cut-Off: Orders placed before 2:00 PM are delivered the same day. Orders placed after 2:00 PM are scheduled for delivery the next day.

Store-Initiated Delays: If an order placed before 2:00 PM cannot be delivered the same day due to unforeseen delays, we will contact you immediately to reschedule. If the new delivery time does not work for you, you have the full right to cancel your order.

Order Cancellations & Refunds: If you choose to cancel a delayed order, we will issue a 100% full refund via InstaPay/telda back to your account.

Food Quality Concerns: Because our crepes are freshly prepared, baked, and perishable, we cannot accept returns once an order has been successfully delivered. However, if there is an issue with your order (e.g., incorrect item or quality concern upon arrival), please contact us on WhatsApp on the same day with a photo, and we will offer a replacement or a partial/full refund.